Jack Astor's Bar & Grill

Reviews about Jack Astor's Bar & Grill

• 1 / 5

  By Dany D.
  Went with a party of 20 for my fiances birthday party. Despite a reservation we still needed to wait for our table. Once seated at 9:40 it took the waitress until 11 pm to take our appetizer orders despite being asked multiple times. I informed the manager and he couldnt have cared less. The food was not worth it, the service was absolutely horrendous.
  May 03, 2017
• 1 / 5

  By Thomas Basinski
  Terrible expirence, one of the waitress were off shift and was being belligerent towards one of the customers sitting at my table, then has the audacity to lie to her manager about us and forces the customer to leave even though he was there for 10 min max. The manager was solely siding with said employee and had no intention of hearing customers side of the story. Pathetic coming from a manager at a popular restaurant.
  
  The waitress that served our table was fantastic but over shadowed by the lack of professionalism from the manager.
  
  I would not recommend anyone coming here just for the reason that customers are treated with no respect from management.
  April 16, 2017
• 1 / 5

  By Jessie Singh
  Was not impressed with food.... Even wrote an email to head office and no one responded. Guess they are not too concerned with customer service.
  April 06, 2017
• 4 / 5

  By Alison Petrov
  The food was good. Try the Tuna sanwich. The salmon is always a good choice. The tomatoes were terrific. A very good experience. The staff was pleasant
  March 31, 2017
• 2 / 5

  By Nav Wirach
  Same place. Same service, pending your experience is similar to mine. Was recommended a fajita bowl with chicken. I suggest customers stay away from the false advertising of these being labeled "Big Bowls", don't get me wrong. The bowl is big, but when its barely being filled half way, you're not getting what you're being sold on. Additionally, waited about 10-15 minutes for my beer. Ordered it as we got our main course. Got it well after I finished. There's better places in this area for similar prices.
  March 21, 2017