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2.8 / 5
Based on 5 votes

Turtle Jack's Muskoka Grill

Restaurant in Mississauga   Bar in Mississauga  

Restaurant and Bar based at 108 Courtneypark Dr E, Mississauga, ON L5T 2Y3

Contacts: address, phone number and etc.

Address 108 Courtneypark Dr E, Mississauga, ON L5T 2Y3
Get directions
Phone number +1 905-362-0927
Website turtlejacks.com

Opening hours Closed now.

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Reviews about Turtle Jack's Muskoka Grill

  • 2 / 5
    By Nitish Budhiraja
    Not one of the best experiences. Its an average Grill joint. I decided to throw a surprise birthday party for my Fiancee. Very disappointed with the kind of service received. They offer fair food but I would rate the service below average. Our table for 10 people was setup in the middle of pathway. So everyone including the servers found us as an inconvenience while walking. Made us equally uncomfortable being poked by elbows and arms of everyone passing down the isle. Our server forgot our food/drinks requests at different occasions. Had to remind our server about our orders more than twice. Were made feel unwelcomed while waiting for our last guest. Other than this one time unpleasant experience, I believe its an okay place to hang out on a weekend if you don't find a spot anywhere else.
    December 20, 2016
  • 1 / 5
    By sameer anand
    Went with friends on 3rd Jun-7 ppl (3 kids). Got seated at 8:45 at Turtle Jack’s, Courtney Park location. Ordered drinks and appetizers plus kids meals. Till 9:25, no drinks or food ( or even water offered) , though someone came in worried on how we intend to pay our bill, one bill or split...hmm. Reminded them on order, Manager came, said she will look into it. Got drinks 10 minutes after. Manager came again to say, they are very busy, expect delays to food...wow more delay even though it was 30min+ since we ordered. All this while, table next to us, ppl came after us, were getting served, told this to Manager, no reaction. Ultimately, by 10pm, still no food, asked manager again, excuse was, it was unexpectedly busy day for them, they cannot do anything. We asked for bill for drinks, paid and left. Worst thing on whole experience, Manager was totally unapologetic whole time, as if she didn’t care what clients think of them. One of the worst restaurant experiences, issues happen all the time, though the management’s job is to salvage the client experience, didn’t see that even being attempted here, staff of course would do what manager preaches.

    Discussing with couple at work ppl on how the weekend went for everyone, when I told of mine, both of them immediately said they had similar experience at Turtle Jack’s, though different locations. This chain really need some major attitude change and staff needs basics of restaurant running coaching. Pity, restaurant atmosphere is good with good menu options, hopefully someone over there will take notice, take some major corrective action, so ppl get to enjoy their offerings.
    December 03, 2016
  • 4 / 5
    By Lori Zwicker
    Came here with my partner's coworkers after a tournament. The service was really good. Quick and efficient. Wings and nachos were ordered and came out in good time and were tasty.
    We had a large group and the biggest table they had held 8 ppl - not enough, and they bolt the tables to the floor so we couldn't push the tables together so it really ruined the whole eating together and unwinding plan.
    The atmosphere felt a bit touristy and gimmicky to me, but overall, a nice place.
    October 01, 2016
  • 4 / 5
    By Jason Stumpf
    Love coming here. Great atmosphere and a really big menu. Have to have the Wings, Big Wing dinner or the Big Wing sandwich. Great choice here! Nice size wings and great flavours to choose from. Menu is a bit pricey, but overall good food and a safe choice for business or leisure.
    September 26, 2016
  • 3 / 5
    By Thomas Mucek
    The staff was the highlight and by far the best part of the night. They are professional and extremely nice. Obviously you don't go to this place for the food but rather the atmosphere which is great for friends and family but not for the food, not by a longshot. My meal (8 oz steak) was well done when requested medium and the "fully loaded" potato was dry. Overall, come for the company not for the food.
    July 24, 2016
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Menu of Restaurant and Bar Turtle Jack's Muskoka Grill

Turtle Jack's Muskoka Grill is a restaurant and bar based in Mississauga, Ontario. To learn the menu, call the phone number indicated on the website.

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